Delsey Helium Fusion 21" Carry-on Expandable Suiter Trolley (Midnight Black)
From Delsey
Delsey's Helium Fusion 21 Lightweight Expandable Suiter Trolley has a lightweight graphite frame to help lighten your luggage's load and is a great size for 2-3 day trips.
Color: Midnight Black Brand: Delsey Dimensions: 21.00" h x 8.50" w x 14.00" l,
Good but does not withstand abuse I bought this suitcase about a year ago. I has been all around the world. Like one of the reviewers mentioned, the zipper pulls break quite easily, I think mines broke on my first trip. The positives: this suitcase is really light, it expands a lot so you can take a lot of stuff and check it in, and the handle bar is quite long, which is nice for tall people. The negative: on my last trip to Germany, the lower-front part came ripped. I don't know if I should blame delsey for the quality, or just the Delta crew at either JFK or TXL. I had a samsonite before this one and it lasted for about 5 years. I decided to buy a Travelpro that was on sale as my next bag, as I need a bag that can withstand the regular abuse from airports and airlines around the world. Defective Zipper Pulls The zipper pulls on my delsey luggage broke off after 2 trips. They are under warranty but Delsey wants me to pay shipping to have it sent to a luggage repair center. This is unacceptable. The design of the pulls is very bad such that the metal peg that holds them in place breaks off and is not replaceable. Do not buy this luggage. Our bag broke and Delsey does NOT stand behind their product We bought this bag for our daughter because it was available in pink and lightweight. After ONE trip through TSA and carrying it on board, one of the back black guards tore half way off. We first called eBags and were told they could do nothing. We then called Delsey and were extremely disappointed. They do not have a repair center in Houston (the 4th largest city in the nation)!!! We would have to incur shipping charges to send it to one of Delsey's approved repair centers. If we had used the bag for more than one flight - or checked it underneath the aircraft - I might think some expense should be on our end. However, I fully expect a brand new bag to last more than a flight; and if it does not, Delsey should stand behind it. The only thing the customer service rep had to tell me is that many of their customers are frustrated with the lack of repair centers. We will NOT be purchasing any other Delsey bags in the future.
